Payment Policy
Payment Policy
Last Updated: 09 September 2026
Anjana Electrical provides online payment facilities for products purchased through anjanaelectrical.com.
1. Online Payment Only
Currently, all orders placed through our website require online payment.
Cash on Delivery (COD) is not available unless specifically offered by Anjana Electrical.
Customers must complete the payment process before the order can be confirmed and processed.
2. Available Payment Methods
Depending on the payment options available on the website, customers may be able to pay using:
UPI
Debit Card
Credit Card
Net Banking
Other payment methods supported by our payment gateway
Available payment options may change from time to time.
3. Payment Confirmation
An order will be considered successfully paid only after payment confirmation is received from the applicable payment gateway or financial institution.
Customers should not place another order immediately if money has been deducted but the order status has not been updated. Please contact Anjana Electrical for assistance.
4. Payment Failure
If a payment fails or is not successfully confirmed, the order may not be processed.
If money has been deducted from the customer's bank account but the order was not successfully confirmed, the customer should contact Anjana Electrical with the relevant order/payment details.
5. Payment Gateway
Payments may be processed through third-party payment gateways or payment service providers.
The payment gateway may have its own terms, conditions and privacy policy.
Anjana Electrical does not control the processing time of banks or payment service providers.
6. Refund of Online Payments
Where a refund is approved under our Return & Refund Policy or where Anjana Electrical cancels an order after payment, the applicable refund will be processed through the appropriate/original payment method.
The time required for the refund to reach the customer's bank account may vary depending on the payment gateway, bank or financial institution.
7. Incorrect Payment Amount
If a customer accidentally pays an incorrect amount or a technical error results in an incorrect payment, the customer should contact Anjana Electrical immediately.
Any adjustment or refund will be handled after verification.
8. Pricing & Payment
Product prices displayed on anjanaelectrical.com may change from time to time.
The applicable product price and any applicable delivery charges will be displayed during the ordering/payment process.
In case of an obvious technical or pricing error, Anjana Electrical reserves the right to cancel the affected order and process the applicable refund.
9. Payment Security
Customers should never share their:
OTP
UPI PIN
CVV
Card PIN
Banking password
Payment account password
with anyone claiming to represent Anjana Electrical.
Anjana Electrical will not ask customers to disclose their confidential banking credentials.
10. Fraud & Unauthorized Transactions
Anjana Electrical reserves the right to hold, reject or cancel transactions that appear suspicious, fraudulent or unauthorized.
Additional verification may be requested where reasonably necessary.
11. Contact Us
For payment-related questions or payment issues:
Anjana Electrical
Phone: 9599159939 / 7701959939
Email: anjanaelectrical@outlook.com
Website: anjanaelectrical.com
Address: Wazirabad, Sector 52, Dhani Market, Khatu Shyam Mandir Road, Gurugram, Haryana
12. Policy Updates
Anjana Electrical may update this Payment Policy from time to time. The latest version will be published on the website.