Privacy Policy

Last Updated: 09 September 2026

Anjana Electrical respects your privacy and is committed to protecting the information you provide while using anjanaelectrical.com.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

Customer name

Mobile number

Email address

Delivery address

Order details

Payment/order transaction information

Information provided when contacting customer support

We collect only information reasonably required to process orders, provide delivery and customer support, and improve our services.

2. How We Use Your Information

Your information may be used to:

Process and deliver your orders

Contact you regarding your order

Confirm payments

Handle returns, refunds and replacements

Provide customer support

Provide applicable manufacturer/service support

Improve our website and services

Prevent fraud, misuse or unauthorized activity

Comply with applicable legal requirements

3. Payment Information

Online payments may be processed through third-party payment gateways or service providers.

Anjana Electrical does not intend to store complete debit/credit card, UPI PIN, password or other sensitive payment credentials on its own systems.

Customers should never share their UPI PIN, OTP, CVV or password with anyone claiming to represent Anjana Electrical.

4. Cookies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage and improve the customer experience.

You may be able to control cookies through your browser settings.

5. Sharing of Information

We may share necessary customer information with trusted service providers where required to provide our services, including:

Delivery partners

Payment gateway/payment service providers

Product manufacturers or authorized service providers

Website/technology service providers

Government authorities or law-enforcement agencies where legally required

We do not intend to sell customer personal information as a product to third parties.

6. Data Security

We take reasonable measures to protect customer information from unauthorized access, misuse, loss or disclosure.

However, no internet-based system can be guaranteed to be completely secure.

7. Customer Communications

We may contact customers through phone, SMS, email, WhatsApp or other available communication methods regarding:

Order confirmation

Delivery updates

Payment status

Return/replacement/refund requests

Customer support

Service or warranty-related matters

8. Third-Party Services

Our website may use third-party services such as payment providers, analytics tools, delivery services or manufacturer service systems.

Such third parties may have their own privacy policies and terms.

9. Children's Privacy

Our website is not specifically directed toward children. We do not knowingly request unnecessary personal information from children.

10. Policy Updates

This Privacy Policy may be updated from time to time. Any updated version will be published on this website.

11. Contact Us

For privacy-related questions or requests, contact:

Anjana Electrical
Wazirabad, Sector 52, Dhani Market, Khatu Shyam Mandir Road, Gurugram, Haryana

Phone: 9599159939 / 7701959939
Email: anjanaelectrical@outlook.com
Website: anjanaelectrical.com